Client Etiquette & Cancellation Policy

It is a condition of service that you inform your therapist at each visit regarding any allergies, use of or changes to any medications and/or medical conditions.

For your own & others relaxation experience please:

  • Use your mobile phone on silent mode & only when necessary
  • Be on time – Ours, yours & others time is precious
  • Love your little ones, but please leave them at home
  • Let us know in advance if you cannot have a treatment upstairs
  • Give 24 hours notice of cancellation or change
  • Cancellation on day of appointment will incur a cancellation fee of any unbookable time, pro rate & void a gift certificate

 

Requested Therapist Fee

We have proudly been part of the local community for over 25 years and guarantee and exceptional level of service.

To maintain appointment book flexibility & reward our exceptional team for their experience & expertise, a fee from $2.20 to $5.50 will be charged, if you specifically require your appointment to be scheduled with a nominated therapist.

This charge is much appreciated by & directly passed on to your therapist.

 

We respect your privacy & believe in face to face connection, not social media.

Prices valid 4th May 2023 are inclusive of GST & may be subject to change without notice.

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